
I got a reply back about it from Sylvania's failure analysis department yesterday. It says, in part:
It appears an electronic component failed causing smoke to be released and charring to occur to the inside of the lamp enclosure.
Well, duh. I told you that on the phone. It didn't take rocket science to reach that conclusion.
The material used for the enclosure is chosen for its ability to sustain such heat and not allow a hazardous condition to occur.
Considering that the malfunction in the ballast circuitry melted a half-inch hole in the housing, I find it a little difficult to agree that the housing material succeeded in this stated mission. Had there been plastic-insulated lamp wiring adjacent to that spot, this could easily have melted the insulation on the wires and caused a short, which in turn could have caused an electrical fire or caused the track-light housing to become live.
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Didn't think it'd become reality.
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