Go Microsoft

[unixronin]

And Microsoft screws the pooch again....

From a mailing list:

Speaking of bad MS products, I got bitten by a wonderful one today.  One of the subscription sites at $WORK has recently had a huge drop off in new subscribers.  We couldn't figure out why until we tried to sign up using IE6 on XP today.  Go through the whole subscription process, clicky, clicky, get to the last page with the large form, submit and it fails, no data actually gets posted.  Turns out that a month ago MS pushed out a patch via Windows Update to IE that makes POSTs send no data if (and this is the good part) it's on an SSL server and you take more than 15 seconds to fill out the page.  As of today they are STILL pushing out this patch, and while there is a fix in the MS knowledge base, that is NOT available via Windows Update.  I spent 4 hours tracking down this problem and getting a workaround in place today, and who knows how many subscribers we've lost because they couldn't register.  Wish I could send MS a bill for this.

Comments

[dafydd.livejournal.com]

Actually, depending on the laws in his state, he could bill Microsoft for this. It would take some determination, though.

First, write Microsoft a letter billing them for time, but don't bill for more than the Small Claims maximum in his state. Then, M$ refuses to pay.

Then, he takes M$ to Small Claims Court, which doesn't allow legal teams. Just people. He gets his $1500, and M$ gets nibbled to death by ducks when the idea takes off...

[cymrullewes.livejournal.com]

Heh. Great minds think alike. That was my first thought. Bill them anyhow and when they refuse to pay take M$ to small claims court.

[elegantelbow.livejournal.com]

Yay! Nibbled to death by ducks!