Citizens Bank Does The Right Thing

[unixronin]

You've probably heard about the recent massive data breach at Hannaford supermarkets.  Someone apparently compromised the POS terminal system and stole as many as 45 million credit card numbers.

Citizens Bank knows, of course, that we've shopped at Hannaford within the last 30 days.  They "have no indication" that our cards were among those compromised, or that the card numbers have been misused.  But they didn't wait for us to have a problem.  They automatically issued us new cards, just in case, and emphasized that we have zero liability for unauthorized transactions.

Now that's how a bank SHOULD watch out for its customers.

Comments

[skellington.livejournal.com]

AND that prevents them from having to eat the loss if someone DOES use the card.

AND that might reduce the odds someone tries the scam in the future if they figure they won't make much money on it.

Sounds like good business from their end too.

[unixronin.livejournal.com]

Win win :)