Today's User Friendly strip makes a security point I've commented on myself many a time: If you make your password policy demanding enough, you can force all of your users to write their passwords down, and the odds are at least some of them will leave their password notes where they can be seen and/or found by someone who shouldn't have them. At which point your carefully crafted password policy, proof against any but the most massive distributed brute-force attack, becomes vulnerable to the pizza boy who happens to glance at the receptionist's desk while chatting her up on his way through the front lobby.
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All security systems are vulnerable to social engineering as it's called. It can be quick or it can take time but eventually it can be done.
What I've seen of SecurID impresses me. It's not cheap but it's better then biometrics.
"Biometrics can be fun to exploit but keeping the parts alive is tough." --darkmeval. ;)
Consider that added to the quotables. ;)
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The other option is to assign passwords from a random character generator. That is what happened when I worked for the government. Getting a password replaced was a significant problem, but it worked. Every six weeks, we got an email notifying us of the change.
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bad fingers ... no donut. Take 2:
(Apparently the reason ATM card PINs are 4 digits is because some engineer's ditzy wife insisted she couldn't possibly remember a code longer than four digits. One might be tempted to respond someone that close to functionally innumerate shouldn't be trusted to manage money in the first place.)
Re: bad fingers ... no donut. Take 2:
I smelled an urban legend--especially given the sexist "math is hard" stereotype--so I looked for an actual cite. Apparently it's factual, at least according to the inventor of the ATM, John Sheppard-Barron, as interviewed by the BBC: http://news.bbc.co.uk/2/hi/business/6230194.stm
Re: bad fingers ... no donut. Take 2:
It's not a case of anyone's math skills. Short term memory length is close to universal across individuals unless there's something noticeably damaged. If someone's short term memory was less than five, you'd *notice* there was something wrong with them. Not "ditzy". Something wrong.
I believe his wife told him this, but I disbelieve that this woman couldn't remember her best friend's phone number.
Re: bad fingers ... no donut. Take 2:
I know that. But the story very much plays to the horrid, sexist stereotype people have that "women are bad at anything involving numbers." Even if the particular story is true. And many urban legends play to negative stereotypes about various groups. So the story initially smelled like an urban legend to me.
The reason USAn local phone numbers were pegged at seven digits was that AT&T *did* talk to cognitive psychologists, and did research, and found that seven digits was the longest string most people could reliably remember.
As far as someone remembering four versus seven digits, remember that thirty years ago we didn't medicalize difference nearly as much as we do today. Variations in peoples' personalities, or skill levels at performing tasks such as remembering arbitrary strings of numbers, were just put down to differences between individuals and that was that.
In any event, as long as you practice reasonable security (don't write the PIN down on the card itself, or on a scrap of paper you keep in your wallet, etc.) four digit PINs don't seem to be all that insecure. Especially since the machine "eats" the card after three incorrect guesses. what worries me more in terms of security are the debit cards that are branded with a Visa or MC logo, since those can be used for purchases just on a signature.
Re: bad fingers ... no donut. Take 2:
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And then I was told that I would have to write it down so that someone else could use if if necessary.
It's in english now, and it isn't used *anywhere* else. Fortunately, the system I work on is ancient, decrepit and confusing as hell, so nobody actually WANTS to log into it. Security through stupidity and obsolescence.
and now the smart card...