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unixronin: Galen the technomage, from Babylon 5: Crusade (Default)
Unixronin

December 2012

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November 25th, 2003

unixronin: Galen the technomage, from Babylon 5: Crusade (Default)
Tuesday, November 25th, 2003 02:20 pm

Sprint has screwed up our phone bill.  There's three long-distance calls on the latest bill to places where we don't even know anyone, made at times when we're virtually ALWAYS online.  Not only that, but one of them would have had to be over $1.80 per minute, and we're supposed to be on a 6.5ยข/minute long distance plan.  Only one of the three calls in question is actually consistent with our billing plan.

So now we have to go argue with them.

I SO wish we could ditch Sprint.  They are without a doubt the worst telco we have ever had service from.

unixronin: Galen the technomage, from Babylon 5: Crusade (Default)
Tuesday, November 25th, 2003 02:43 pm

This is why you:

  1. never ride a motorcycle without a helmet
  2. never learn to ride on an open-class literbike.

IMHO, the husband should be prosecuted for, at the very least, negligent homicide.

unixronin: Galen the technomage, from Babylon 5: Crusade (Default)
Tuesday, November 25th, 2003 06:44 pm
Never, NEVER take percocet on an empty stomach when you haven't eaten all day.
Especially don't take Percocet on an empty stomach and then go out running errands.
I've spent the last 45 minutes or so feeling like I'm about to hurl.
unixronin: Galen the technomage, from Babylon 5: Crusade (Default)
Tuesday, November 25th, 2003 07:29 pm

So, $11.61 of our long distance bill is now officially "in dispute."  The first disputed call, one billed minute to Coral Springs, Florida, is apparently to a Jay Barber.  (We don't know anyone named Jay Barber.)  The third, ten billed minutes to Fort Lauderdale, Florida, is to a Lori Sedaka.  (We don't know anyone named Lori Sedaka.)

The really fun one is the second call, six billed minutes to Auburn, California, at a fraction over $1.80 per minute, which Sprint tells us is a collect call to us that we accepted, but couldn't say who it was from.  BZZZZZZZZZZZZZT!  Thank you for playing, next contestant please!  We have neither accepted nor, in fact, received any collect calls from ANYONE, let alone from California towns in which we don't know anyone.

However, there can't possibly be a billing error, because as the Sprint customer service drone assured me,

"...with the new digital switches in our central offices, it's impossible for a call to be incorrectly billed."

And what value of "impossible" do they use on his planet, I wonder?  I dunno about anyone else, but any time someone tells me "[FITB] error is impossible", my bogometer starts beeping and blinking red warning lights.